This survey is being conducted to evaluate the communication processes currently used by St. Matthew to share information with its members and to identify communication tools and procedures that need improvement. Your input will greatly assist the Communication Task Force in making changes that will ensure information is available to members in formats and frequencies that are efficient and effective.

	1.  In general, how informed do you feel about St. Matthew news and upcoming events on a regular basis? Very Informed Informed Somewhat Informed Never Feel Informed

	2.  If you need to find out details about an upcoming St. Matthew event or program during the week, what source of information do you consult? (Check all that apply.) Last Sunday’s bulletin The newsletter The website Bulletin boards at church Call the church office E-mail the church office Call a fellow member E-mail a fellow member

	3.  When do you read the Announcements Section of the bulletin? During church During the day Sunday Sometime during the week Never

	4.  How often do you read St. Matthew’s newsletter, Good News from New Road? Every month Occasionally Never Have not been receiving the newsletter

	5.  If you read the newsletter, how soon after receiving it do you read it? Within a day Within several days Sometime during the month

	6.  What sections of the newsletter do you read? (Check all that apply.) All Pastor’s Message Synod News Council Update Member Updates Youth News Music News Thank Yous WELCA News Men’s Group News Over 50’s News Sunday School or Education News Small Groups’ Schedules of Events (LINKS, STIX, etc.) Other

	7.  What would you like to see included in the newsletter that is missing now?

	8.  What would you like to see omitted from the newsletter?

	9.  Would you be interested in receiving the newsletter by e-mail? Yes No Do not have Internet or e-mail access

	10.  Would you be willing to download and print the newsletter from the website if you were alerted by e-mail that it was available? Yes No Do not have Internet or e-mail access

	11.  Are you aware that St. Matthew has a website? Yes No

	12.  If so, how often have you visited the website? One time Once a month More than once a month

	13.  Would you be willing to receive St. Matthew news and updates via e-mail? Yes No Don’t have Internet or e-mail access

	14.  Would you prefer for e-mail communication to replace our traditional “calling chain” system? Yes No

	15.  Have you ever received a phone call from the “call-chain chairman” for your neighborhood? No Yes, one time Yes, as often as important news arises

	16.  Do you know how to let the church staff know about important events in your life? (i.e. illnesses, surgeries, births, deaths, address change, etc.) Yes No

	17.  Do you feel St. Matthew provides an open environment in which you feel comfortable asking questions or sharing information? Yes No

	18.  Are you aware of the outreach activities held in our church? (GED program, Boy Scouts, domino group, etc.) Yes No

	19.  What is your opinion about the voice mail system used to receive calls to the church office? It’s easy to navigate/self-explanatory The greeting needs to be changed/updated more frequently The menu is long; I get confused by the end I’ve never listened to the voice mail greeting

	20.  Please select your age range: 10-15 16-20 20s 30s 40s 50s 60s 70s plus

	21.  Please share any ideas your have for improving communication within our congregation: